Effective Date: 14 August 2026

At TAXCUT FASHION, we want you to be happy with your purchase. If you receive an eligible product that is damaged, defective, incorrect, or otherwise qualifies under our return conditions, you may request a return or replacement in accordance with this policy.

1. Eligibility for Returns

A return request may be considered when:

• The product received is damaged or defective.
• You received an incorrect product, size, colour, or item.
• The product received does not match the product ordered.
• The item qualifies for return according to its product-specific return conditions.

Products must generally be returned in unused and resalable condition with original packaging, tags, labels, and accessories intact.

2. Non-Returnable Conditions

Returns may not be accepted where:

• The product has been worn, washed, altered, or damaged after delivery.
• Original tags, labels, packaging, or accessories are missing.
• The product shows signs of use or improper handling.
• The return request does not meet the applicable return conditions.
• The product is specifically marked as non-returnable on the product page.

3. Return Request

To initiate a return, please contact our customer support team with:

• Order number
• Customer name
• Contact details
• Product details
• Reason for return
• Clear photographs or videos where applicable

Our team may review the request and provide further return instructions.

4. Quality Verification

Returned products may be inspected before a refund or replacement is approved. Approval depends on the condition of the product and whether the return meets the applicable policy requirements.

5. Exchange / Replacement

Where an incorrect, damaged, or defective product is confirmed, we may offer a replacement or exchange, subject to product availability.

If the requested replacement is unavailable, an eligible refund may be offered.

6. Refunds

Once an eligible return is received and approved, the applicable refund will be processed through the original payment method or another appropriate method.

The time taken for the refund to reflect in your account may depend on the payment provider or banking institution.

7. Shipping Charges

Shipping charges may be non-refundable unless the return is due to an error on our part, such as an incorrect, damaged, or defective product.

8. Cancellation

Order cancellation may be possible only before the order has been processed or shipped. Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.

9. Important Note

Please check your product carefully upon delivery. If the package or product appears damaged, contact us as soon as possible and provide supporting photographs or videos where required.

10. Contact Us

TAXCUT FASHION
H No. 1, Devraj Bhadana Site
Naya Gaon Vatika Kunj
Bhondsi, Sohna
District Gurugram
Haryana – 122102, India

Email: rohitraijp101@gmail.com
Phone: 9540277293 / 7011057276